Get In Touch With Us
Equinox India Enterprises is a Information Technology Company. Set up in 1998, Equinox provides a comprehensive array of innovative contemporary products and solutions in Digital Imaging and Point of Sale Solutions. Equinox is reinforced by strategic partnership with the world’s renowned technology companies like Canon India, Posiflex India & Nukkad Shops.
Address
H No. M-141, Housing Board Board Colony, Alto - Porvorim, Goa - 403521
Phone
7058344399 / 08322438551/52
Email Now
eqnx.sol@gmail.com
Working Hours
Mon to Fri: 9:30am to 6:00pm
Sat: 9:30 am to 1:30 pm
Warranty
- 1 year warranty on all the products ( Canon – printers , Multifunctional device , laser)
- 3 year – POS (Point-Of- Sale) Machine- ( Posiflex)
- 1 year- Printers ( Posiflex – Rugtek Printers, Cash Drawers )
- 1 year – Epson projectors and Printers
Terms and condition
Availability of products and services
Warranty Period
Product(s) is covered under one year standard warranty from the date of products purchase by customers. Warranty period confirmation would be done through either warranty card and customer invoice date or product installation date.
Customers shall be required to provide proof of purchase as a pre-condition for availing the warranty of the products(s).
Warranty terms
The warranty is limited only to the manufacturing / workmanship defects in the product(s).
The warranty doesn’t cover accessories and consumable, like ink tanks, ink bottles, ink cartridges, print heads( other than the ones which come along with the product inside the product box, toner cartridges, drum cartridges, plastic/ Aesthetic parts.
Further, the drying up/ clogging/ exhaustion of consumables / cartridges/ink/ink tank are not covered under the warranty.
The warranty doesn’t cover replacement of the product(s).
Warranty doesn’t cover warranty of functionality of the product(s).
Warranty doesn’t cover damage caused due to Act of God and force majeure events including but not limited to fire or water damage, electrical disturbance etc.
Warranty doesn’t cover printer/ printer accessories damaged due to insects/ants/ rodents etc.
